Customer Relations Specialist (NL/EN)
Wat ga je doen?
Do you thrive in a dynamic environment where no two days are the same? As a Customer Relations Specialist, you’ll be the first point of contact for our clients and play a vital role in ensuring smooth logistics processes. You combine a customer-focused mindset with strong organizational skills, delivering high-quality service every step of the way.
Your responsibilitiesIn this fast-paced role, your day will never be dull. You will:
- Dive into the world of air freight and coordinate shipments from start to finish;
- Keep clients informed with clear updates on rates, delivery times, and shipment status;
- Ensure accurate documentation and seamless invoicing;
- Collaborate with clients, carriers, and colleagues – both locally and internationally;
- Think proactively, offering solutions and ideas to make our processes smarter and more efficient.
Waar ga je werken?
About the company
Our client is a leading global logistics provider, connecting businesses and people in over 220 countries through smart transport solutions. With a strong focus on innovation, reliability, and sustainability, DHL offers a dynamic work environment where your contributions truly make an impact.
Wie ben je?
What we’re looking for:
- You communicate clearly and effectively in English, Dutch is preferable;
- You enjoy variety and can easily switch between tasks;
- You have a sharp eye for detail and work precisely with data and systems;
- You’re proactive and always looking for ways to improve;
- A positive attitude and a friendly smile are part of your daily toolkit.
Wat mag je verwachten?
What we offer:
- A full-time position in daytime shifts within an international organization;
- Salary in accordance with collective labor agreement scale 7: €2,434 to €3,300 gross per month (depending on experience);
- Direct employment with DHL if you already have relevant industry experience;
- No experience? No problem! With the intention to offer you a direct contract after a few months, this role gives you the opportunity to grow and develop into the position.
Solliciteer binnen
2 minuten!

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Onze contactgegevens
Olympia MaastrichtJonkheer Ruysstraat 95
6221 VS Maastricht Alle vacatures van deze vestiging