Customer Relations Specialist (NL/EN)
Wat ga je doen?
Do you thrive in a dynamic environment where no two days are the same? As a Customer Relations Specialist, you’ll be the first point of contact for our clients and play a vital role in ensuring smooth logistics processes. You combine a customer-focused mindset with strong organizational skills, delivering high-quality service every step of the way.
Your responsibilitiesIn this fast-paced role, your day will never be dull. You will:
- Dive into the world of air freight and coordinate shipments from start to finish;
- Keep clients informed with clear updates on rates, delivery times, and shipment status;
- Ensure accurate documentation and seamless invoicing;
- Collaborate with clients, carriers, and colleagues – both locally and internationally;
- Think proactively, offering solutions and ideas to make our processes smarter and more efficient.
Waar ga je werken?
About the company
Our client is a leading global logistics provider, connecting businesses and people in over 220 countries through smart transport solutions. With a strong focus on innovation, reliability, and sustainability, DHL offers a dynamic work environment where your contributions truly make an impact.
Wie ben je?
What we’re looking for:
- You communicate clearly and effectively in English, Dutch is preferable;
- You enjoy variety and can easily switch between tasks;
- You have a sharp eye for detail and work precisely with data and systems;
- You’re proactive and always looking for ways to improve;
- A positive attitude and a friendly smile are part of your daily toolkit.
Wat mag je verwachten?
What we offer:
- A full-time position in daytime shifts within an international organization;
- Salary in accordance with collective labor agreement scale 7: €2,434 to €3,300 gross per month (depending on experience);
- Direct employment with DHL if you already have relevant industry experience;
- No experience? No problem! With the intention to offer you a direct contract after a few months, this role gives you the opportunity to grow and develop into the position.
Vacature kenmerken
- Plaats Maastricht-Airport
-
Fulltime / parttime
Fulltime
-
Branche
Transport / Logistiek / Luchtvaart
-
Vakgebied
Administratief
-
Aantal uur
32 - 40
-
Salaris o.b.v. 40 uur
€ 2000 - 2500
€ 2500 - 3000
€ 3000 - 3500
-
Dienstverband
Tijdelijk met uitzicht op vast
Vaste baan
-
Werk- en denkniveau
Mbo
-
Vacaturenummer
Vacaturenummer
Het vacaturenummer kan gebruikt worden om te verwijzen naar deze vacature in de communicatie met een medewerker van Olympia 125160-B - Publicatiedatum 1 april 2025
Solliciteer voor: Customer Relations Specialist (NL/EN)
Vacature kenmerken
- Plaats Maastricht-Airport
-
Fulltime / parttime
Fulltime
-
Branche
Transport / Logistiek / Luchtvaart
-
Vakgebied
Administratief
-
Aantal uur
32 - 40
-
Salaris o.b.v. 40 uur
€ 2000 - 2500
€ 2500 - 3000
€ 3000 - 3500
-
Dienstverband
Tijdelijk met uitzicht op vast
Vaste baan
-
Werk- en denkniveau
Mbo
-
Vacaturenummer
Vacaturenummer
Het vacaturenummer kan gebruikt worden om te verwijzen naar deze vacature in de communicatie met een medewerker van Olympia 125160-B - Publicatiedatum 1 april 2025